Privacy Policy

iLindy.com Privacy Policy

Updated 25, May, 2018

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from iLindy.com (the “Site”).

All visitors of the Site are entitled to know how their data is being used, and that their data will not be used in anyway unintended by them, and will not accidentally fall into the hands of a third party.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    • Similar to many commercial websites we use cookies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

We do not collect or store credit card numbers or personal payment information. Our payment processors are Stripe and Paypal, which have state of the art security and are GDPR compliant.

PROTECTING PAYMENT DETAILS

Our online shop uses SSL (Secure Sockets Layer) encryption where your payment details are collected. This protects the confidentiality of your credit or debit card information while it’s transmitted over the internet.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services in our newsletter.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We do not share your personal information with third parties. The following services collect basic data such as your ip address and browser information:

Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Vimeo, our video hosting service  which uses cookies to collect user data for video watch statistics. You can read more about Vimeo’s use of cookies here: https://vimeo.com/cookie_policy and their privacy policy here: https://vimeo.com/privacy

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

CONTACT FORMS

When you write us through our contact form found here: https://www.ilindy.com/contact/ your name and email will be retained only for purposes of customer service, and not for marketing of any kind.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact immediately at info@ilindy.com.

Additionally note that we are processing your information in order to fulfill subscription contracts we might have with you (if you make an order through the site to become a free or premium subscriber). This information will solely be used to process and fulfill your order and sometimes to contact you if it is necessary to complete your order. Your information will be processed in our offices of Cracovia 32,  Mexico City by our support staff.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your information will be completely deleted upon request. Deletion requests can be sent to: info@ilindy.com with the subject “Personal Information Deletion Request.” All deletion requests will be handled as quickly as possible by our support staff.

OPT-OUT & UNSUBSCRIBE

The Site provides the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out  at anytime. Users may opt-out of receiving communications from iLindy.com by contacting us at info@ilindy.com

CONTACTING SUPPORT

When you contact us, we collect the data you have given to us in order to reply with the information you need such as your name and email address so as to be able to track our communications with you to provide a high quality service.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ilindy.com or by mail using the details provided below:

Cracovia 32, San Ángel, Alvaro Obregon, Ciudad de México, 01000 México.